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Enhanced Direct Enrollment

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Broker EDE Tutorial Video

Watch this video to learn how to directly enroll your clients with Oscar

Frequently Asked Questions

    • The preferred EDE or “Enhanced Direct Enrollment” streamlines the subsidy application by enabling members and brokers to complete the enrollment application without visiting healthcare.gov.
    • Your FFM username is the username you would have set to register your portal with CMS at portal.cms.gov. If you cannot remember your CMS username, navigate to the CMS portal at portal.cms.gov and select Forgot your User ID or your Password?.If you run into trouble recovering your username or if you are unsure if you have an account with CMS, please contact the Marketplace Service Desk at 1-855-267-1515 or CMS_FEPS@cms.hhs.gov for assistance, rather than creating a new account.
    • Brokers must complete registration and required training for the upcoming plan year in order to assist consumers with the Marketplace.If you are new to the Marketplace, you'll want to create an account with CMS and register for training. You can view more information for new agents here.
    • The first time you enter the EDE flow, you’ll be required to go through broker registration. You’ll be prompted to register automatically, and you’ll only have to do this once. To complete registration, brokers will need to confirm their agent information, including their FFM username, and pass identity proofing.Note: Experian is CMS's identity proofing partner. If you do not answer Experian's identity proofing questions correctly on the site, you will need to call Experian at 1-866-578-5409 with the provided reference number. Experian will ask additional questions to verify your identity. Once verified, then you can return back to the registration page and continue.

    • The enrollment should take 10-30 minutes. The more information you have on hand and ready to go, the faster the enrollment process.

    • Social security number for each applicant, as well as general household information like contact details, date(s) of birth, address, and employer and income information for everyone in your client’s household (including employer contact information and EIN).

    • After you enter the electronic signature to confirm the client’s plan selection, you’ll see a page with the plan name, start date, and premium amount with the option to Pay the first premium now. This will direct you to Oscar's secure payment site to make the binder payment.

    • Once the enrollment is completed, it takes the Marketplace 24-48 hours to send the enrollment back to Oscar. You can expect to see the client in your book of business 1-2 days after completing the EDE application.

Start Enrolling